*{box-sizing:border-box}:root{--bg: #f8fbff;--text: #0f172a;--text-strong: #0b1324;--logo-primary: #0f172a;--logo-tagline: #0284c7;--card: #ffffff;--card-hover: #f3f9ff;--muted: #475569;--border: #d6e4f5;--border-focus: rgba(14, 165, 233, .45);--btn: #0ea5e9;--btn-hover: #38bdf8;--btn-active: #0284c7;--soft: #f2f8ff;--radius: 12px;--radius-sm: 8px;--shadow: 0 4px 24px rgba(14, 52, 96, .08);--shadow-lg: 0 8px 32px rgba(14, 52, 96, .14);--transition: .2s ease;--danger: #dc2626;--success: #16a34a;--warn: #ca8a04}[data-theme=dark]{--bg: #0f172a;--text: #e2e8f0;--text-strong: #f8fafc;--logo-primary: #f8fafc;--logo-tagline: #7dd3fc;--card: #1e293b;--card-hover: #334155;--muted: #94a3b8;--border: #334155;--border-focus: rgba(56, 189, 248, .5);--btn: #0ea5e9;--btn-hover: #38bdf8;--btn-active: #0284c7;--soft: #1e293b;--shadow: 0 4px 24px rgba(0, 0, 0, .3);--shadow-lg: 0 8px 32px rgba(0, 0, 0, .4)}[data-theme=dark] input,[data-theme=dark] select,[data-theme=dark] textarea{color:#f8fafc;background-color:#1e293b;-webkit-font-smoothing:antialiased}[data-theme=dark] input::placeholder,[data-theme=dark] textarea::placeholder{color:#94a3b8;opacity:1}[data-theme=dark] select option{background:#1e293b;color:#f8fafc}[data-theme=dark] input:-webkit-autofill,[data-theme=dark] input:-webkit-autofill:hover,[data-theme=dark] input:-webkit-autofill:focus,[data-theme=dark] input:-webkit-autofill:active{-webkit-text-fill-color:#f8fafc;-webkit-box-shadow:0 0 0 30px #1e293b inset;caret-color:#f8fafc}html{font-size:17px;-webkit-font-smoothing:antialiased}html,body,#root{margin:0;width:100%;min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-weight:400;line-height:1.6;letter-spacing:.01em;background:var(--bg);color:var(--text)}body:before{content:"";position:fixed;inset:0;background-image:linear-gradient(180deg,#f8fbfffa,#f3f9fffa),url(/hydra-tech-logo.svg),radial-gradient(ellipse 80% 50% at 20% 20%,rgba(14,165,233,.09),transparent 50%),radial-gradient(ellipse 60% 40% at 80% 10%,rgba(56,189,248,.08),transparent 45%);background-repeat:no-repeat,no-repeat,no-repeat,no-repeat;background-position:0 0,center 45%,0 0,0 0;background-size:100% 100%,min(70vw,900px) auto,100% 100%,100% 100%;pointer-events:none;z-index:0}[data-theme=dark] body:before{background-image:linear-gradient(180deg,#0f172afa,#1e293bfa),url(/hydra-tech-logo.svg),radial-gradient(ellipse 80% 50% at 20% 20%,rgba(14,165,233,.12),transparent 50%),radial-gradient(ellipse 60% 40% at 80% 10%,rgba(56,189,248,.08),transparent 45%)}#root{position:relative;z-index:1}html{-webkit-text-size-adjust:100%;text-size-adjust:100%;-webkit-tap-highlight-color:transparent}html,body{overflow-x:hidden;overscroll-behavior-x:none}@supports (scrollbar-width: none){html{scrollbar-width:none}}html::-webkit-scrollbar,body::-webkit-scrollbar{display:none}body{padding:env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom) env(safe-area-inset-left)}.page-loading{display:flex;align-items:center;justify-content:center;min-height:120px;color:var(--muted);font-size:14px}.app-shell{min-height:100vh;min-height:100dvh;display:grid;grid-template-columns:250px 1fr}.app-shell:not(.menu-open){grid-template-columns:0 1fr}.app-shell:not(.menu-open) .sidebar{width:0;padding:0;border-right:0;overflow:hidden}.sidebar{background:#0ea5e914;color:var(--text);padding:18px 14px;border-right:1px solid var(--border);-webkit-backdrop-filter:blur(16px) saturate(120%);backdrop-filter:blur(16px) saturate(120%)}.sidebar-overlay{position:fixed;inset:0;background:#0f172a73;z-index:8999;opacity:0;pointer-events:none;transition:opacity var(--transition)}.menu-toggle{display:inline-flex}.sidebar h2{margin:0 0 14px;font-size:18px}.brand-image{width:100%;max-width:205px;height:auto;display:block;margin-bottom:10px}.sidebar nav{display:grid;gap:6px}.sidebar a{color:var(--text);text-decoration:none;border-radius:8px;padding:8px 10px}.sidebar a.active-link{background:var(--btn);color:#fff}.main-shell{display:grid;grid-template-rows:auto 1fr}.topbar-wrap{padding:16px 16px 0}.topbar{background:var(--card);border-radius:10px;box-shadow:var(--shadow);border:1px solid var(--border);-webkit-backdrop-filter:blur(16px) saturate(120%);backdrop-filter:blur(16px) saturate(120%);padding:12px 16px;display:flex;align-items:center;justify-content:space-between;gap:12px}.topbar-sticky{position:sticky;top:0;z-index:100}.topbar-left{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.quick-action-btn{padding:6px 12px;font-size:13px;background:var(--btn);color:#fff;border-radius:var(--radius-sm);text-decoration:none;font-weight:500}.quick-action-btn:hover{background:var(--btn-hover);color:#fff}.breadcrumbs{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--muted)}.breadcrumb-link{color:var(--btn);text-decoration:none}.breadcrumb-link:hover{text-decoration:underline}.breadcrumb-current{color:var(--text);font-weight:500}.breadcrumb-sep{color:var(--muted);-webkit-user-select:none;user-select:none}.status-badge,.priority-badge{display:inline-block;padding:2px 8px;border-radius:999px;font-size:12px;font-weight:500}.table.tickets-table .status-badge,.table.tickets-table .priority-badge{padding:2px 5px;font-size:11px}.status-badge.status-new{background:#dbeafe;color:#1d4ed8}.status-badge.status-progress{background:#fef3c7;color:#b45309}.status-badge.status-waiting{background:#e0e7ff;color:#4338ca}.status-badge.status-resolved{background:#d1fae5;color:#047857}.status-badge.status-closed{background:#e5e7eb;color:#4b5563}.status-badge.status-default{background:var(--soft);color:var(--muted)}[data-theme=dark] .status-badge.status-new{background:#3b82f64d;color:#93c5fd}[data-theme=dark] .status-badge.status-progress{background:#f59e0b4d;color:#fcd34d}[data-theme=dark] .status-badge.status-waiting{background:#6366f14d;color:#a5b4fc}[data-theme=dark] .status-badge.status-resolved{background:#22c55e4d;color:#86efac}[data-theme=dark] .status-badge.status-closed{background:#6b72804d;color:#9ca3af}.priority-badge.priority-critical{background:#fee2e2;color:#b91c1c}.priority-badge.priority-high{background:#ffedd5;color:#c2410c}.priority-badge.priority-medium{background:#fef3c7;color:#a16207}.priority-badge.priority-low{background:#d1fae5;color:#047857}.priority-badge.priority-default{background:var(--soft);color:var(--muted)}[data-theme=dark] .priority-badge.priority-critical{background:#dc26264d;color:#fca5a5}[data-theme=dark] .priority-badge.priority-high{background:#ea580c4d;color:#fdba74}[data-theme=dark] .priority-badge.priority-medium{background:#ca8a044d;color:#fde047}[data-theme=dark] .priority-badge.priority-low{background:#22c55e4d;color:#86efac}.collapsible{border:1px solid var(--border);border-radius:var(--radius-sm);overflow:hidden}.collapsible-trigger{width:100%;display:flex;align-items:center;gap:8px;padding:12px 14px;background:var(--soft);border:none;cursor:pointer;font-size:14px;font-weight:500;color:var(--text);text-align:left}.collapsible-trigger:hover{background:var(--card-hover)}.collapsible-icon{font-size:18px;line-height:1}.collapsible-content{padding:14px;border-top:1px solid var(--border)}.topbar-user{display:grid;gap:2px}.topbar-user strong{font-size:15px}.topbar-user span{color:var(--muted);font-size:13px}.top-actions{display:flex;gap:8px}.top-actions button{width:auto;min-width:60px;padding:5px 10px;font-size:12px}.top-actions .icon-btn{min-width:40px;width:40px;height:40px;padding:8px;display:inline-flex;align-items:center;justify-content:center}.top-actions .icon-btn svg{width:18px;height:18px}.notification-bell-wrap,.notification-bell-btn{position:relative}.notification-badge{position:absolute;top:2px;right:2px;min-width:16px;height:16px;padding:0 4px;font-size:10px;font-weight:600;line-height:16px;text-align:center;color:#fff;background:var(--danger, #dc2626);border-radius:8px}.sidebar .notification-badge.sidebar-badge{top:50%;transform:translateY(-50%);right:8px}.notification-dropdown{position:absolute;top:100%;right:0;margin-top:8px;min-width:320px;max-width:400px;max-height:400px;background:var(--card);border:1px solid var(--border);border-radius:10px;box-shadow:var(--shadow);z-index:9999;overflow:hidden;display:flex;flex-direction:column}.notification-dropdown-header{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-bottom:1px solid var(--border);font-weight:600}.notification-dropdown-header .text-btn{-webkit-tap-highlight-color:transparent}.notification-dropdown-header .text-btn:hover,.notification-dropdown-header .text-btn:focus,.notification-dropdown-header .text-btn:active,.notification-dropdown-header .text-btn:focus-visible{outline:none;background:transparent;box-shadow:none}.notification-dropdown-list{overflow-y:auto;max-height:340px}.notification-dropdown-list>.muted{padding:12px 14px}.notification-item{display:block;padding:12px 14px;border-bottom:1px solid var(--border);color:var(--text);text-decoration:none;transition:background .15s}.notification-item:hover{background:var(--soft)}.notification-item.unread{background:#0ea5e90f}.notification-item-type{font-size:11px;color:var(--muted);text-transform:uppercase;margin-bottom:2px}.notification-item-title{font-weight:500;font-size:14px}.notification-item-body{font-size:12px;color:var(--muted);margin-top:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.notification-item-time{font-size:11px;color:var(--muted);margin-top:4px}[data-theme=dark] .notification-dropdown{background:#1e293b;border-color:#475569;box-shadow:0 8px 32px #00000080}[data-theme=dark] .notification-dropdown-header{color:#f8fafc;border-bottom-color:#475569}[data-theme=dark] .notification-dropdown-header .text-btn{color:#7dd3fc}[data-theme=dark] .notification-dropdown-header .text-btn:hover{color:#38bdf8}[data-theme=dark] .notification-item{color:#e2e8f0;border-bottom-color:#334155}[data-theme=dark] .notification-item:hover{background:#334155}[data-theme=dark] .notification-item.unread{background:#38bdf826}[data-theme=dark] .notification-item-type{color:#94a3b8}[data-theme=dark] .notification-item-title{color:#f8fafc}[data-theme=dark] .notification-item-body,[data-theme=dark] .notification-item-time,[data-theme=dark] .notification-dropdown-list .muted{color:#94a3b8}.kb-suggestions{margin-top:8px;padding:10px;background:var(--soft);border-radius:8px}.kb-suggestions ul{margin:6px 0 0;padding-left:20px}.kb-suggestions a{color:var(--btn)}.custom-fields-inline{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));gap:12px;margin-top:12px}.content{padding:16px;width:100%;min-width:0}.container{max-width:100%;margin:0 auto}.page-header{margin-bottom:12px}.page-header h1{margin:0 0 4px;font-size:1.35rem;font-weight:600;letter-spacing:-.02em}.page-header p{margin:0;color:var(--muted)}.welcome-greeting{font-size:18px;font-weight:500;color:var(--text)!important;margin:4px 0 2px!important}.welcome-tip{font-size:13px;color:var(--muted)!important;margin:0!important}.dashboard-chart-wrap{min-height:220px;width:100%}[data-theme=dark] .dashboard-chart-wrap .recharts-default-tooltip{background:#1e293b!important;border:1px solid #475569!important;border-radius:8px;color:#f8fafc!important;padding:10px 12px}[data-theme=dark] .dashboard-chart-wrap .recharts-default-tooltip .recharts-tooltip-label{color:#f8fafc!important}[data-theme=dark] .dashboard-chart-wrap .recharts-default-tooltip .recharts-tooltip-item{color:#94a3b8!important}[data-theme=dark] .dashboard-chart-wrap .recharts-cartesian-grid-horizontal line,[data-theme=dark] .dashboard-chart-wrap .recharts-cartesian-grid-vertical line{stroke:#475569}[data-theme=dark] .dashboard-chart-wrap .recharts-surface{overflow:visible}.chart-tooltip-with-tickets{padding:10px 12px;min-width:160px;max-width:280px;background:transparent;border-left:3px solid var(--btn);border-radius:0 8px 8px 0;box-shadow:0 4px 16px #0000001f;background:#fffffff7;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}[data-theme=dark] .chart-tooltip-with-tickets{background:#1e293bf7;box-shadow:0 4px 20px #0006;border-left-color:var(--btn)}.chart-tooltip-with-tickets .chart-tooltip-title{font-weight:600;margin-bottom:4px}.chart-tooltip-with-tickets .chart-tooltip-count{font-size:12px;color:var(--muted);margin-bottom:6px}.chart-tooltip-with-tickets .chart-tooltip-tickets{display:flex;flex-direction:column;gap:2px;margin-bottom:6px;font-size:12px}.chart-tooltip-with-tickets .chart-tooltip-link{color:var(--btn);text-decoration:none;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chart-tooltip-with-tickets .chart-tooltip-link:hover{text-decoration:underline}.chart-tooltip-with-tickets .chart-tooltip-viewall{display:block;font-size:11px;color:var(--btn);text-decoration:none;margin-top:4px}.chart-tooltip-with-tickets .chart-tooltip-viewall:hover{text-decoration:underline}.card{background:var(--card);border-radius:10px;border:1px solid var(--border);padding:16px;box-shadow:var(--shadow);-webkit-backdrop-filter:blur(16px) saturate(120%);backdrop-filter:blur(16px) saturate(120%);margin-bottom:16px;font-size:1rem;line-height:1.6}.subcard{border:1px solid var(--border);border-radius:10px;padding:12px;margin-bottom:12px;background:var(--soft);-webkit-backdrop-filter:blur(14px) saturate(120%);backdrop-filter:blur(14px) saturate(120%)}.subcard h3{margin:0 0 10px}.auth-wrap{min-height:100vh;display:grid;place-items:center;padding:16px;position:relative}.auth-card{width:100%;max-width:420px;display:grid;gap:12px}.requester-portal-wrap .auth-card{max-width:100%}.login-brand-image{width:100%;max-width:220px;height:auto;display:block;margin:0 0 8px}.stack{display:grid;gap:10px}label{display:grid;gap:6px;font-size:14px}input,select,textarea{width:100%;border-radius:8px;border:1px solid var(--border);font-size:14px;padding:9px 10px}button{width:100%;border-radius:8px;border:1px solid var(--border);font-size:13px;padding:6px 10px}.btn-compact{width:auto!important;flex:0 0 auto;padding:4px 10px!important;font-size:12px!important;min-height:28px;min-width:60px}input,select,textarea{background:var(--card);color:var(--text)}input:focus,select:focus,textarea:focus{outline:2px solid var(--border-focus);outline-offset:1px}button{border:none;background:var(--btn);color:#fff;cursor:pointer}button:hover{background:var(--btn-hover)}.icon-btn{width:34px;min-width:34px;height:34px;padding:6px;display:inline-flex;align-items:center;justify-content:center;border-radius:8px;border:1px solid var(--border);background:var(--soft);color:var(--text)}.icon-btn:hover{background:var(--card-hover)}.icon-btn svg{width:16px;height:16px}.menu-toggle{width:36px;min-width:36px;height:36px;padding:6px;border-radius:10px}.error{margin:0;color:#b91c1c}.success{margin:0;color:#15803d;font-weight:600}.muted{color:var(--muted)}.inline-check{display:flex;align-items:center;gap:8px}.inline-check input[type=checkbox]{width:auto}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:12px}.grid-4{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.kpi{background:var(--soft);border:1px solid var(--border)}.kpi strong{font-size:22px;display:block}.kpi span{color:var(--muted)}.status-card-btn{background:var(--card);color:var(--text);border:1px solid var(--border);text-align:center}.status-card-btn strong{color:var(--text-strong)}.status-card-btn span{color:var(--muted)}.status-card-btn:hover{background:var(--card-hover)}.status-card-active,.status-card-active:hover{background:var(--btn);color:#fff;border-color:var(--btn-active)}.status-card-active strong,.status-card-active span{color:#fff}.table{width:100%;border-collapse:collapse;font-size:15px}.table.tickets-table{table-layout:fixed;border-collapse:separate;border-spacing:0;border:1px solid var(--border);border-radius:8px;overflow:hidden;font-size:13px}.table.tickets-table th,.table.tickets-table td{border:none;border-bottom:1px solid var(--border);border-right:1px solid var(--border);padding:3px 8px;text-align:left;vertical-align:middle;line-height:1.2}.table.tickets-table th{white-space:nowrap}.table.tickets-table th:last-child,.table.tickets-table td:last-child{border-right:none}.table.tickets-table tbody tr:last-child td{border-bottom:none}.table.tickets-table th{background:var(--soft);font-weight:600;border-bottom:2px solid var(--border);color:var(--text)}.table.tickets-table tbody tr:hover td{background:var(--card-hover)}.table th,.table td{border:1px solid var(--border);padding:10px 12px;text-align:left;vertical-align:top}.table th{background:var(--soft);font-weight:600}.table.tickets-table th:nth-child(1),.table.tickets-table td:nth-child(1){width:2%;min-width:36px}.table.tickets-table th:nth-child(2),.table.tickets-table td:nth-child(2){width:10%;min-width:100px}.table.tickets-table th:nth-child(3),.table.tickets-table td:nth-child(3){width:7%;min-width:75px}.table.tickets-table th:nth-child(4),.table.tickets-table td:nth-child(4){width:6%;min-width:65px}.table.tickets-table th:nth-child(5),.table.tickets-table td:nth-child(5){width:10%;min-width:100px}.table.tickets-table th:nth-child(6),.table.tickets-table td:nth-child(6){width:12%;min-width:140px}.table.tickets-table th:nth-child(7),.table.tickets-table td:nth-child(7){width:8%;min-width:80px}.table.tickets-table th:nth-child(8),.table.tickets-table td:nth-child(8){width:9%;min-width:90px}.table.tickets-table th:nth-child(9),.table.tickets-table td:nth-child(9){width:8%;min-width:80px}.table.tickets-table th:nth-child(10),.table.tickets-table td:nth-child(10){width:9%;min-width:120px}.table.tickets-table-with-checkbox th:nth-child(1),.table.tickets-table-with-checkbox td:nth-child(1){width:2%;min-width:36px}.table.tickets-table-with-checkbox th:nth-child(2),.table.tickets-table-with-checkbox td:nth-child(2){width:2%;min-width:36px}.table.tickets-table-with-checkbox th:nth-child(3),.table.tickets-table-with-checkbox td:nth-child(3){width:9%;min-width:90px}.table.tickets-table-with-checkbox th:nth-child(4),.table.tickets-table-with-checkbox td:nth-child(4){width:7%;min-width:75px}.table.tickets-table-with-checkbox th:nth-child(5),.table.tickets-table-with-checkbox td:nth-child(5){width:6%;min-width:65px}.table.tickets-table-with-checkbox th:nth-child(6),.table.tickets-table-with-checkbox td:nth-child(6){width:9%;min-width:90px}.table.tickets-table-with-checkbox th:nth-child(7),.table.tickets-table-with-checkbox td:nth-child(7){width:11%;min-width:130px}.table.tickets-table-with-checkbox th:nth-child(8),.table.tickets-table-with-checkbox td:nth-child(8){width:7%;min-width:75px}.table.tickets-table-with-checkbox th:nth-child(9),.table.tickets-table-with-checkbox td:nth-child(9){width:8%;min-width:85px}.table.tickets-table-with-checkbox th:nth-child(10),.table.tickets-table-with-checkbox td:nth-child(10){width:7%;min-width:75px}.table.tickets-table-with-checkbox th:nth-child(11),.table.tickets-table-with-checkbox td:nth-child(11){width:8%;min-width:115px}.table.audit-log-table{font-size:13px}.table.audit-log-table th,.table.audit-log-table td{padding:6px 8px}.table.audit-log-table th:nth-child(1),.table.audit-log-table td:nth-child(1){width:18%;min-width:140px}.table.audit-log-table th:nth-child(2),.table.audit-log-table td:nth-child(2){width:15%;min-width:100px}.table.audit-log-table th:nth-child(3),.table.audit-log-table td:nth-child(3){width:12%;min-width:90px}.table.audit-log-table th:nth-child(4),.table.audit-log-table td:nth-child(4){width:8%;min-width:60px}.table.audit-log-table th:nth-child(5),.table.audit-log-table td:nth-child(5){width:auto;min-width:80px}.audit-filters-compact{grid-template-columns:repeat(auto-fill,minmax(120px,1fr))}.audit-filters-compact input,.audit-filters-compact select{padding:4px 8px;font-size:13px}.table.tickets-table td:not(.action-cell){overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.table.tickets-table td.action-cell{white-space:normal;padding:4px 6px}.table.tickets-table .ticket-subject-link{display:inline-block;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.table.tickets-table .ticket-subject-link{font-weight:600;font-size:13px;color:var(--btn);text-decoration:none}.table.tickets-table .ticket-subject-link:hover{text-decoration:underline;color:var(--btn-hover)}.table.tickets-table th.sortable{cursor:pointer;-webkit-user-select:none;user-select:none;white-space:nowrap}.table.tickets-table th.sortable:hover{color:var(--btn)}.table.tickets-table th.sortable .sort-icon{opacity:.5;margin-left:2px;font-size:10px}.table.tickets-table th.sortable.active .sort-icon{opacity:1}.timeline-item{border-bottom:1px dashed var(--border);padding:8px 0}.list{margin:0;padding-left:18px}.text-btn{border:none;background:transparent;color:#1d4ed8;text-align:left;padding:0;outline:none;-webkit-tap-highlight-color:transparent}.text-btn:hover,.text-btn:focus,.text-btn:active,.text-btn:focus-visible{outline:none;box-shadow:none;background:transparent}.attachment-link,a.attachment-link,.text-btn.attachment-link,.attachment-block{-webkit-user-select:none;user-select:none;-webkit-tap-highlight-color:transparent}a.attachment-link,.text-btn.attachment-link{outline:none;background:transparent}a.attachment-link:focus,a.attachment-link:active,.text-btn.attachment-link:focus,.text-btn.attachment-link:active{outline:none;background:transparent;box-shadow:none}.tickets-header{display:flex;justify-content:space-between;align-items:center;gap:10px}.tickets-header h3{margin:0}.ticket-filters-compact{margin-bottom:10px!important;gap:8px!important}.ticket-filters-compact .grid-2{grid-template-columns:repeat(auto-fill,minmax(110px,1fr))!important}.ticket-filters-compact label{font-size:12px}.ticket-filters-compact input,.ticket-filters-compact select{padding:4px 8px;font-size:13px;min-height:28px}.ticket-filters-compact button{padding:4px 10px;font-size:12px;min-height:28px}.ticket-filters-compact .search-merge-stack{display:flex;flex-direction:row;gap:6px;align-items:flex-end;flex-wrap:wrap}.ticket-filters-compact .search-inputs-col{display:flex;flex-direction:column;gap:6px;max-width:180px}.ticket-filters-compact .search-inputs-col label{min-width:0}.ticket-filters-compact .search-inputs-col input{width:100%;box-sizing:border-box}.ticket-filters-compact .search-merge-btns{display:flex;gap:6px;flex-wrap:wrap;align-items:flex-end}.ticket-filters-compact .search-merge-btns button{padding:4px 8px;font-size:13px;min-height:28px;height:28px;line-height:1;flex:0 0 auto}.ticket-filters-compact .search-merge-row .label-text,.ticket-filters-compact .search-inputs-col .label-text{margin-bottom:2px;font-size:11px}.ticket-title{margin:0;font-size:16px}.ticket-meta{margin-top:6px;color:var(--muted);font-size:13px;display:flex;flex-wrap:wrap;gap:10px}.table-wrap{width:100%;overflow-x:auto}@supports (scrollbar-width: none){.table-wrap{scrollbar-width:none}}.table-wrap::-webkit-scrollbar{display:none}.action-cell{min-width:210px}.action-cell .stack{gap:4px}.action-cell .top-actions{flex-wrap:wrap;gap:4px}.action-buttons-compact button{min-width:44px;padding:3px 6px;font-size:11px}.action-cell select{padding:3px 6px;font-size:11px;min-height:22px}.report-pre{margin:0;white-space:pre-wrap;word-break:break-word;font-family:Consolas,Courier New,monospace;font-size:13px}.sla-badge{display:inline-block;padding:1px 6px;border-radius:999px;font-size:11px;border:1px solid var(--border)}.table.tickets-table .sla-badge{padding:2px 5px;font-size:11px}.sla-ok{color:#15803d}.sla-warn{color:#a16207}.sla-danger{color:#f87171}.sla-muted{color:var(--muted)}.unread-badge{display:inline-block;font-size:11px;padding:2px 8px;border-radius:999px;background:#2563eb1f;border:1px solid rgba(37,99,235,.25);color:#1d4ed8;font-weight:600}.requester-banner{margin-top:10px;padding:10px 12px;border-radius:12px;border:1px solid var(--border);background:var(--soft)}.requester-banner.warn{border-color:#f59e0b59;background:#f59e0b14}.requester-status-steps{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}.requester-step{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:6px;padding:8px;border-radius:12px;border:1px solid var(--border);background:var(--soft);font-size:12px}.requester-step .dot{width:10px;height:10px;border-radius:999px;background:#94a3b8e6}.requester-step.active{border-color:#2563eb59;background:#2563eb14}.requester-step.active .dot{background:#2563ebe6}.requester-step.done{border-color:#16a34a59;background:#16a34a14}.requester-step.done .dot{background:#16a34ae6}.requester-attachment-preview{border:1px dashed var(--border);border-radius:12px;padding:10px;background:#02061705}.requester-attachment-preview img{width:100%;max-height:240px;object-fit:contain;border-radius:10px;margin-top:8px;background:#fff}.requester-attachment img{max-width:100%;max-height:280px;object-fit:contain;border-radius:10px;border:1px solid var(--border);margin-top:6px;background:#fff}.toast-host{position:fixed;top:16px;right:16px;z-index:9999;display:grid;gap:10px;max-width:min(420px,calc(100vw - 32px));pointer-events:none}body[dir=rtl] .toast-host{right:auto;left:16px}.toast{pointer-events:auto;background:#fffffff5;border:1px solid var(--border);box-shadow:var(--shadow-lg);border-radius:12px;padding:10px 12px;font-size:14px;color:var(--text);-webkit-backdrop-filter:blur(16px) saturate(140%);backdrop-filter:blur(16px) saturate(140%);animation:toast-in .14s ease-out}.toast-success{border-color:#16a34a59}.toast-error{border-color:#dc262659}[data-theme=dark] .toast{background:#1e293bfa;border-color:#475569;color:#f8fafc;box-shadow:0 8px 32px #00000080}[data-theme=dark] .toast-success{border-color:#22c55e80}[data-theme=dark] .toast-error{border-color:#f8717180}@keyframes toast-in{0%{transform:translateY(-6px);opacity:0}to{transform:translateY(0);opacity:1}}.edit-ticket-tab{position:fixed;top:50%;right:0;transform:translateY(-50%);z-index:9999;width:36px;min-height:100px;padding:16px 6px;border:1px solid var(--border);border-right:none;border-radius:12px 0 0 12px;background:var(--soft);color:var(--text);cursor:pointer;font-size:12px;font-weight:600;writing-mode:vertical-rl;text-orientation:mixed;letter-spacing:.5px;box-shadow:-2px 0 8px #00000014;transition:background .2s,box-shadow .2s}.edit-ticket-tab:hover{background:var(--card-hover);box-shadow:-3px 0 12px #0000001f}.edit-ticket-tab span{writing-mode:vertical-rl;text-orientation:mixed;display:block}.edit-drawer-backdrop{position:fixed;inset:0;z-index:10000;background:#0f172a73;display:flex;justify-content:flex-end;padding:0;animation:fadeIn .2s ease}.edit-drawer{width:min(420px,100vw);max-width:100%;height:100%;max-height:100vh;background:var(--card);border-left:1px solid var(--border);box-shadow:-8px 0 24px #00000026;display:grid;grid-template-rows:auto 1fr;overflow:hidden;animation:slideInRight .25s ease}@keyframes slideInRight{0%{transform:translate(100%)}to{transform:translate(0)}}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.edit-drawer-form{display:grid;grid-template-rows:auto 1fr;overflow:hidden;height:100%}.edit-drawer .modal-header{padding:14px 16px;flex-shrink:0}.edit-drawer .modal-body{padding:14px 16px;overflow-y:auto;min-height:0}body[dir=rtl] .edit-ticket-tab{right:auto;left:0;border-right:1px solid var(--border);border-left:none;border-radius:0 12px 12px 0;box-shadow:2px 0 8px #00000014}body[dir=rtl] .edit-drawer-backdrop{justify-content:flex-start}body[dir=rtl] .edit-drawer{border-left:none;border-right:1px solid var(--border);box-shadow:8px 0 24px #00000026;animation:slideInLeft .25s ease}@keyframes slideInLeft{0%{transform:translate(-100%)}to{transform:translate(0)}}.modal-backdrop{position:fixed;inset:0;z-index:10000;background:#0f172a8c;display:grid;place-items:center;padding:16px}.modal{width:min(980px,100%);max-height:min(84vh,860px);overflow:hidden;display:grid;grid-template-rows:auto 1fr auto;background:#fffffffa;border:1px solid var(--border);border-radius:14px;box-shadow:var(--shadow-lg);-webkit-backdrop-filter:blur(16px) saturate(140%);backdrop-filter:blur(16px) saturate(140%)}.modal-header{padding:12px 14px;display:flex;justify-content:space-between;align-items:center;gap:10px;border-bottom:1px solid var(--border)}.icon-close{width:40px;height:40px;min-width:40px;border-radius:10px;border:1px solid var(--border);background:var(--soft);color:var(--text);cursor:pointer;font-size:22px;line-height:1}.icon-close:hover{background:var(--card-hover)}.modal-body{padding:12px 14px;overflow:auto}.modal-body img{width:100%;height:auto;display:block;border-radius:12px;border:1px solid var(--border)}.modal-footer{padding:12px 14px;display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--border)}.merge-modal .modal-body{max-height:400px}.merge-ticket-list{display:flex;flex-direction:column;gap:6px}.merge-ticket-row{display:flex;flex-wrap:wrap;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--border);border-radius:8px;background:var(--card)}.merge-ticket-row.selected{border-color:var(--border-focus);background:var(--soft)}.merge-ticket-row.main{border-color:var(--border-focus);background:var(--soft);color:var(--text)}.merge-ticket-check{display:flex;align-items:center;gap:6px;cursor:pointer;margin:0}.merge-ticket-id{font-weight:600;color:var(--text-muted);min-width:36px}.merge-ticket-subject{flex:1;min-width:0;font-weight:500}.merge-ticket-meta{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--text-muted)}.merge-set-main{font-size:13px}.merge-set-main:disabled{opacity:.5;cursor:not-allowed}.btn-secondary{display:inline-flex;align-items:center;justify-content:center;border-radius:8px;border:1px solid var(--border);background:var(--soft);color:var(--text);padding:5px 10px;text-decoration:none;font-size:12px}.btn-secondary:hover{background:var(--card-hover)}@media(max-width:900px){.app-shell{grid-template-columns:1fr}.sidebar{position:fixed;top:0;bottom:0;left:0;width:min(86vw,290px);max-width:320px;overflow:auto;overflow-x:hidden;z-index:9000;transform:translate(-110%);transition:transform .25s ease;padding-top:env(safe-area-inset-top);padding-left:env(safe-area-inset-left)}body[dir=rtl] .sidebar{left:auto;right:0;padding-left:14px;padding-right:env(safe-area-inset-right);transform:translate(110%)}.app-shell.menu-open .sidebar{transform:translate(0)}.app-shell.menu-open .sidebar-overlay{opacity:1;pointer-events:auto}.grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}.grid-2{grid-template-columns:1fr}}@media(max-width:768px){.content{padding:12px}.topbar{flex-direction:row;flex-wrap:wrap;align-items:center;padding:10px 12px;gap:8px}.top-actions{width:auto}.top-actions button{flex:none;min-height:44px;min-width:44px;padding:10px 14px}.modal-backdrop{padding:12px}.modal{width:100%;max-width:100%;max-height:90vh;max-height:90dvh}.card{padding:12px}.action-cell{min-width:280px}button{min-height:44px}input,select,textarea{font-size:16px}}@media(max-width:480px){.page-header h1{font-size:1.25rem}.tickets-header{flex-direction:column;align-items:flex-start}.edit-ticket-tab{width:44px;min-height:80px}}